Welcome to Losurya Renewable Energy. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. About Us

Losurya Renewable Energy provides residential, commercial, industrial, agricultural, and EPC solar energy solutions, including consultation, design, installation, maintenance, and related services.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age.
• You agree to these Terms and Conditions.
• The information you provide is accurate and complete.
• You will use this website only for lawful purposes.

3. Services

Our services may include:

• Solar Consultation
• Site Survey & Energy Assessment
• Solar System Design
• Residential Solar Installation
• Commercial & Industrial Solar Installation
• EPC Services
• Solar Maintenance (AMC)
• Solar Panel Cleaning
• Battery Backup Solutions
• Government Subsidy Assistance

All services are subject to site feasibility, technical evaluation, product availability, and applicable regulations.

4. Quotations & Pricing

• All quotations are valid for the period mentioned in the quotation.
• Prices may change due to market conditions, product availability, or government policy changes.
• Final pricing will be confirmed after the site inspection and project assessment.
• Taxes and statutory charges, if applicable, will be included as per prevailing laws.

5. Orders & Payments

• Projects begin only after confirmation of the order and receipt of the agreed advance payment.
• Payment schedules will be communicated before project execution.
• Delayed payments may result in project delays or suspension of services.
• Ownership of supplied equipment remains with Losurya Renewable Energy until full payment is received.

6. Installation

Installation timelines may vary depending on:

• Weather conditions
• Site readiness
• Government approvals
• Material availability
• Electrical infrastructure
• Customer availability

While we strive to complete projects on schedule, unforeseen circumstances may affect timelines.

7. Government Subsidy

Where applicable, we assist customers with government subsidy applications.

Please note:

• Subsidy approval is solely at the discretion of the respective government authorities.
• Losurya Renewable Energy cannot guarantee subsidy approval or payment.
• Customers must provide accurate documents required for subsidy processing.

8. Warranty

Warranty coverage is subject to the manufacturer’s terms and may include:

• Solar Panel Performance Warranty
• Inverter Warranty
• Mounting Structure Warranty
• Installation Workmanship Warranty

Warranty does not cover damage caused by:

• Natural disasters
• Fire
• Flood
• Lightning
• Unauthorized modifications
• Improper usage
• Negligence
• Accidents

9. Maintenance

Regular maintenance is recommended for optimal system performance.

Customers with an Annual Maintenance Contract (AMC) will receive services according to the selected AMC plan.

10. Customer Responsibilities

Customers agree to:

• Provide accurate project information.
• Ensure safe access to the installation site.
• Obtain required permissions if applicable.
• Make timely payments.
• Avoid unauthorized modifications to the installed system.

11. Intellectual Property

All website content, including:

• Text
• Images
• Logos
• Graphics
• Icons
• Videos
• Designs
• Documents

is the property of Losurya Renewable Energy and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

12. Limitation of Liability

Losurya Renewable Energy shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Website use
• Product delays
• Power outages
• Government policy changes
• Third-party services
• Force majeure events

Our maximum liability shall not exceed the amount paid by the customer for the relevant service.

13. Website Usage

Users agree not to:

• Attempt unauthorized access to our systems.
• Upload harmful software or malicious code.
• Use the website for fraudulent activities.
• Copy or misuse website content.
• Interfere with website functionality.

Violation of these Terms may result in restricted access and legal action.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Losurya Renewable Energy is not responsible for the content, privacy practices, or services offered by third-party websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Force Majeure

Losurya Renewable Energy shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Pandemic
• Government restrictions
• War
• Civil unrest
• Transportation disruptions
• Power failures

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra.

18. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

The revised version will be posted on this page with the updated effective date.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Losurya Renewable Energy

Address:
Near Railway Station, Jogithana Peth, Umred, Nagpur, Maharashtra – 441203

Phone:
+91 93590 29711
+91 94209 00364

Email: losuryaenergy@gmail.com